Frequently Asked Questions
For standard profiles, our MOQ is 100kg. For custom profiles, MOQ starts at 500kg. For accessories and small parts, please contact us for specific requirements.
Standard profiles in stock ship within 3-7 days. Custom profiles require 15-25 days including die making. CNC machined parts typically take 5-15 days depending on complexity.
Yes, we specialize in custom aluminum extrusion. Send us your CAD drawings (STEP, DWG, or IGES format) and we will provide a DFM review and quote within 24 hours.
We offer anodizing (silver, black, gold, custom colors), powder coating, electrophoresis, sandblasting, and polishing.
We are ISO 9001, ISO 14001 certified. Our products meet CE standards and we can provide SGS test reports upon request.
Yes, we provide free samples for standard profiles (freight collect). For custom profiles, we can provide samples after die making is completed.
We accept T/T (Telegraphic Transfer) and Western Union. Standard terms are 30% deposit and 70% before shipment.
We export to clients across the Middle East, Central Asia, South America, Oceania, Southeast Asia, Africa, and other global markets. Please note that certain regions (such as the USA, EU, UK, Canada, and Australia) impose anti-dumping or countervailing duties on Chinese aluminum profiles. We recommend confirming your local import policies before placing an order.
Yes. Several countries and regions impose anti-dumping duties (AD) and/or countervailing duties (CVD) on aluminum profiles imported from China:
- United States — AD/CVD in effect since 2011, with rates varying by exporter
- European Union — AD duties since 2021
- United Kingdom — Maintained EU anti-dumping measures post-Brexit
- Canada — AD/CVD measures in place
- Australia — Anti-dumping duties on Chinese aluminum extrusions
HSL Aluminum primarily serves markets without such trade barriers, including the Middle East, Central Asia, South America, Southeast Asia, Africa, and Oceania. We recommend that customers verify their local import regulations, tariff rates, and any applicable trade remedy measures before placing an order. Our sales team can assist with documentation such as certificates of origin and compliance certificates to facilitate smooth customs clearance.